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| Home : Products : Sales Force Automation |
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Sales Force Automation & Marketing
ProfitCenter SFA™ is a sales force automation package that is easy to use, easy to learn and will be embraced by your sales organization. Starting with contact and account management through the entire sales process, your sales team and call center personnel will have the necessary information at their disposal to maximize profits in each opportunity.
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Features Include:
Contact Management
- Consolidate all contact information, demographics and financial data in one central repository
- Maintain and report on all interactions whether via call center, e-mail, or website
- Track and report all customized information and marketing campaigns
Account Management
- Consolidate all company information, demographics and financial data in one central repository
- Get a complete history of all interactions whether via call center, e-mail, or website
- Maintain and report on past interactions including activities, quotes, orders, etc.
- Track and report all customized information
Membership Account Management
- Record membership demographics, financial data and custom data in one central repository
- Track membership property, dollars or point balances
- Maintain and report on membership activity and transactions
Opportunity Management
- Track all interactions and milestones related to each opporutunity
- Create an unlimited number of sales stages that drive sales processes
- Track and report on competition in every deal
- Manage a pipeline for every call center rep, sales rep, territory, manager, division, etc.
- Roll up forecasts across business units, product lines, sales channels, etc.
Quotes and RFQ
- Submit quotation via electronic mail, fax, or hard copy
- Review results of the quotations transmission
- Review and duplicate quotes
- Record won/loss status and competition
- Utilize an online note pad to record notes and messages throughout the quotation process
- Store historical quotes
- Negotiate deals based on prices, availability, and other terms
- Handle what if scenarios
- Access to the latest, accurate product and pricing information
- Built in Freight logic
- Facilitates cross selling and up selling
Marketing Automation
ProfitCenter Marketing allows companies to automate, track, and report on your marketing efforts, including: e-mail, direct mail or print activity.
Features Include:
- Create marketing and product/service campaigns
- Create specific campaign products and pricing
- Track the source of leads
- Maintain and report on all interactions with leads
- Report on the return on investment of all marketing campaigns
- Easily import and export campaign lists
- Create and manage email campaigns and send mass email blasts
- Establish lead assignment rules to automatically route leads to your company by manager, sales rep or call center rep based on your business process workflow
- Easily segment lists
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| Your Whole Business. On Demand! |
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ProfitCenter Software Inc. (PCS) is a leader in web-based on demand software for multichannel merchants and direct marketers. The company’s Profitability Software Suite™, delivered in a Software as a Service (SaaS) model, is the first integrated, scaleable suite of applications designed to directly enhance a company’s bottom line. The software solution scales to meet the demands of small, mid sized and large complex companies that sell products and services through multiple sales channels, without the costs a complexities of the traditional catalog software, order management solutions and mail order systems.
Through sales, order management, fulfillment, warehousing, shipping and accounting, ProfitCenter Software’s solutions empower companies with the ability to automate and manage their entire customer life cycle and run their whole business off a web browser. With its extensive and broad functionality, ProfitCenter Software provides a comprehensive suite of on demand applications to help multichannel direct marketing companies of every size, industry, and geography.
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